DigitalNEST Privacy Notice

Last updated: October 8, 2020.

This Privacy Notice describes how DigitalNEST (“we,” “us,” “our,” or “DigitalNEST”) handles your personal information in connection with:

  • Our website available at  www.digitalnest.org (“Site”) and
  • The services that we provide on and through the Site (collectively, “Services”), including our training sessions and workshops, monthly newsletter subscription and/or any communications between you and DigitalNEST.

This Privacy Notice details how we collect, use, disclose and secure your personal information. If, after reviewing this Privacy Notice, you have any questions or privacy concerns, please send us an email to [email protected]

Changes to This Privacy Notice

We may update this Privacy Notice from time to time. If we make material changes to this Privacy Notice, we will post our updated Privacy Notice on the Services where applicable, and for a reasonable period of time we will post notice of the change so it is visible to visitors and users after the change is posted. By your continued use of the Site and/or Services, you will be deemed to consent to the terms of the revised Privacy Notice.

Children’s Information

The Site and Services are not directed toward persons under 14 years of age. We do not knowingly market to or collect any personal information from children under the age of 14. If you are under 14, you are not permitted to submit any personal information to us or on the Site.

If you are a parent or guardian, and believe that we have the personal information of your minor child in our database, please contact us immediately at [email protected] to request that we remove such information from our records.

What Personal Information Do We Collect?

Generally speaking, “personal information“ means any information about an individual from which that person may be identified. Personal information includes obvious things, like your name, telephone number, email address and street address, as well as less obvious things like your IP address, device ID and location information. Personal information does not, however, include information from which the identity of an individual has been definitively removed (also known as anonymous or anonymized data). 

In order to provide the Site and Services, we collect various types of information. We collect personal information directly from you when you provide it to us, such as when you sign up for our newsletter or become a member. We also may collect information indirectly through automated technologies, such as cookies, or from third parties who assist us with our business operations.

Personal Information You Provide to Us

Subscribing to our Newsletter 

You can visit the Site without having to directly submit any personal information about yourself to us. However, when you subscribe to our newsletter via the web form on our Site, we will collect your:

  • First and last name
  • Email address

Becoming a bizzNEST Client

On the bizzNEST page on our Site, you can click to start a project. You will be asked to fill out a screening form, which will collect:

  • First and last name
  • Email address
  • Phone number
  • Company name and position

You will also be asked for additional information about the project. Once you have completed the online screening form, we will contact you and ask you for more information about the project to help us determine our ability to serve your needs. This information is stored on DigitalNEST’s CRM platform.

Becoming a Member

You can become a member, in which case you will be redirected to our third-party event platform (Eventbrite) for the collection of your personal information in connection with a “Welcome Party”. Note that for members between the ages of 14 and 18, when you sign up for the “Welcome Party”, you will be required to provide parental consent.

If you sign up online for a group tour via the Site, we will also ask you for some personal information, which consists of:

  • First and last name
  • Email address
  • Cell phone number
  • Other information about your request, such as reservation dates and your technology needs

Personal Information We Collect Indirectly

Registering for an Event

When you register for an event using our service provider (Eventbrite), you will be asked for some personal information that will be collected by Eventbrite and passed along to us. Eventbrite’s privacy policy governs how they collect and use your personal information as a service provider, and we will use the personal information that we receive from Eventbrite (when you register for an event) in accordance with this Privacy Notice. Note that you may be asked to opt-in to receive direct marketing from Eventbrite when you register for a DigitalNEST event, subject to Eventbrite’s own terms and policies.

Making a Donation

The Site enables you to donate to our nonprofit organization. If you’d like to make a donation, you will be redirected to our donations page, which is hosted and operated by Classy, Inc. (“Classy”), a third-party service provider that we have engaged to process donations. Classy collects personal information in order to process your donation. You can find out about Classy’s privacy policies here.   

Automatically-Collected Information

If you are visiting the Site, we automatically collect information about the computer or devices (including mobile devices) you use to access the Site, and your interactions with the Site, such as through cookies and other automated technologies, as explained in Cookies and Related Technologies below. For example, we may collect and store information such as your browser type, IP address, language, operating system, location of your wireless device (e.g., latitude and longitude), unique device identifier, the manner in which you use the Site (e.g., the content you access, view, click on or search for), the date and time of your visit, error logs, and other hardware and software information.  

We may use cookies and similar tools, to assist in collecting this information, as further explained in Cookies and Related Technologies below.

Location Information 

We also collect broad geographic location (e.g., country or city-level location) based upon IP address, in order to determine the popularity of our products around the world and guide product updates and marketing strategies. We may also ask you for permission to share your location information directly with us.

Third Parties

We may collect personal information from third parties, such as in connection with marketing, event registration or donations, as explained throughout this Privacy Notice. If we do collect such information, we will process and secure it as set forth in this Privacy Notice.

Cookies and Related Technologies

What are Cookies, Pixels and Local Storage?

Cookies and Similar Technologies

Cookies. We use “cookie” technology and similar online tools, such as web beacons and web pixels. “Cookies” are small files that a website stores on a user’s computer or device and through which personal information may be collected. The Site uses cookies for various purposes, as described below. 

We use “session” cookies, meaning that they are automatically deleted from your hard drive after you close your browser at the end of your session. Session cookies are used to optimize performance of the Services and to limit the amount of redundant data that is downloaded during a single session. We also use “persistent” cookies, which remain on your computer or device unless deleted by you (or by your browser settings). We use persistent cookies for various purposes, such as statistical analysis of performance to ensure the ongoing quality of our services. 

Other technologies are also used on the Site. A pixel tag (also known as clear gifs, web beacons, or web bugs), which functions like a cookie, is a small amount of code on a web page or in an email notification. As many services do, we (or authorized third parties, such as Facebook) use pixels to learn whether you’ve interacted with certain web or email content. This helps us measure and improve our services and personalize your experience.

Local Storage. Local storage is an industry-standard technology that allows a website or application to store information locally on your computer or mobile device. We use local storage to customize what we show you based on your past interactions with the Site.

Information Collected

We and authorized third parties use these cookies and similar technologies to collect and analyze certain kinds of technical information, including:

  • IP address
  • Device type
  • Operating system version
  • Browser type and language
  • Referring and exit pages, and URLs
  • Number of clicks on a web page
  • Amount of time spent on a web page
  • Domain names
  • Landing pages
  • Pages viewed and the order of those pages

Purpose

Some of the cookies or similar technologies that we used are “essential” for the Site to function, while other cookies are used to help us improve our services, measure audiences or enable advertising. Our primary reasons for using cookies are:

  • Functionality and user experience
  • Analytics, which help us measure audiences and determine interest in our Services
  • Marketing
  • Performance, including fixing bugs and improving security
  • Social media interactions (as further described below)

Some cookies are first-party cookies – meaning our cookies – and others are third-party cookies, meaning that they are placed on the Site by authorized third parties. 

Your Choices

Some web and mobile device browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. Other browsers automatically block certain tracking cookies. Most browser manufacturers provide comprehensive help relating to cookie management in their products. Please see your web browser provider’s settings for more information.

You can also learn more about cookies by visiting www.allaboutcookies.org, which includes additional useful information on cookies and how to block cookies using different types of browsers or mobile devices.

Please note, however, that by blocking or deleting all cookies used on the Site, you may not be able to take full advantage of the Site.

More information about your choices with respect to Google Analytics and Facebook are provided below.

Google Analytics

The Site uses Google Analytics, an analytics service that drops cookies and/or similar technologies to collect and store information about your device and use of the Site. We use Google Analytics to calculate visitor, session and campaign data for the Site analytics reports.

You can read Google’s privacy policy here. You can opt-out from being tracked by Google Analytics in a particular browser on a particular device by downloading and installing the Google Analytics Opt-out Browser Add-on for that browser which is available here.

Facebook Pixel

We use Facebook Pixel on our website, which tracks user behavior. This Facebook service enables us to measure Facebook activity on our dedicated Facebook page and measure the effectiveness of marketing campaigns. The data collected via Facebook Pixel is anonymous to us, meaning that we do not see the personal information of individual users, however Facebook stores and processes your personal information and activity. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Privacy Policy. To adjust how ads are targeted to you based on your activity on or off of Facebook, visit Facebook’s help page available here. Facebook also provides a tool called Off-Facebook-Activity, which can be found in your settings. You may turn off tracking for specific sites, or disable this tracking completely. Note however that Facebook will still receive information about your activity, but it won’t be associated with your Facebook account.

Social Plugins

We may use social plugins on our Services and may include icons that allow you to interact with third-party social networks such as LinkedIn, Vimeo, Twitter and Facebook. For example, you may “like” us or follow us on Twitter. The third-party social plugin may set a cookie when your browser creates a connection to the servers of such social networks and the plugin may transmit your personal information to the social networks. Your use of these social plugins is subject to the privacy policies of the third-party social networks.

YouTube Videos    

Our Site contains YouTube videos about what we do. If you click on or view a video, we do not collect any information, however YouTube may collect some personal information. Please visit Google’s privacy notice available here.

How & Why We Use Your Information

We will use your personal information for in order to:

  • Communicate with users and provide our monthly newsletter (for those who have subscribed)
  • Respond to and fulfill your requests for Services or other inquiries
  • Contact you in connection with any of our Services and transactions on our Services or for marketing purposes
  • Perform research and analytics
  • Enhance user experience and customize, personalize and deliver content that you see on the Site, including for marketing purposes (such as via Facebook or other social media)
  • Enforce our Terms of Use and other contractual rights, and protect our rights and property and the rights and property of others
  • Enable feedback
  • Comply with the law

Do Not Track Signals

We do not respond to or alter our practices based upon your selection of the “Do Not Track” setting or other “opt out” setting or feature that may be offered by your browser, however we reserve the right to do so in the future.

Disclosure of Your Information 

Service Providers

We share information about our visitors and members with the following types of companies:

  • Companies that perform services on our behalf, such as our website hosting service, donations processor, event provider, email communication provider, CRM provider and analytics provider
  • Marketing partners (e.g., Facebook Pixel)

Note that in some cases, these service providers collect information directly from you through the use of cookies and similar technologies, as explained above.

Legal Obligations

We may share your information with any person or entity where we believe in good faith that such disclosure is necessary or otherwise appropriate to: (a) comply with the law or in response to a valid subpoena, court order, government request, or other valid legal process; (b) produce relevant documents or information in connection with litigation, arbitration, mediation, adjudication, government or internal investigations, or other legal or administrative proceedings; (c) protect the interests, rights, safety, or property of DigitalNEST or others; or (d) enforce the Terms for the Services or other contractual obligations. 

“Business” Transfer

Selling a nonprofit business is fundamentally different from selling a conventional business. However, there may be instances where other organizations may purchase a nonprofit in order to expand their operations, or use a nonprofit’s assets. Some nonprofits also transition into a for-profit business. In some instances, a nonprofit organization may file for bankruptcy protection. Should DigitalNEST undertake any of the above transactions, we may transfer your personal information to another entity in connection with such transaction.

Consent

We may share your information with any person or entity when we have your consent. Note that our mission as a nonprofit is to provide access to technology and workforce training programming. In some cases, businesses or individuals will reach out to us looking for talented individuals (18 and over) for internships and jobs. With permission from the member, we will share a resume or Linkedin profile, however we do not share any personal information that we collect online. 

Aggregated and De-identified Information

We may use and share non-personal information about you or your use of the Site and Services, including any de-identified and aggregated data with third parties without limitation.

Opting Out of Marketing Communications from Us

You may opt-out at any time of receiving direct marketing emails and other promotional email communications. If you have signed up for our monthly newsletter or become a member, when we send you email notices or news updates, you may opt out by choosing the “Unsubscribe” option available as a link in every promotional email. You may also do so by contacting us at [email protected].

We will gladly comply with all requests to opt-out of or unsubscribe from promotional communications, but reserve the maximum amount of time allowed by law to process such requests. You cannot opt out of certain transactional emails or communications, which are necessary to conclude a transaction.

Security 

We have implemented commercially reasonable physical, administrative, technical, and electronic security measures designed to protect against the loss, misuse, and alteration of your personal information. Despite our efforts, however, no security measures are perfect or impenetrable, and we do not promise that your information will remain secure. 

We appreciate your help in safeguarding the integrity of your own and others’ privacy, and encourage you to let us know immediately if you suspect that any personal information you shared with us is being used contrary to this Privacy Notice.

Third Party Links and Services

The Site may contain links to third-party websites, including social networking platforms as explained above. In some cases, you may click on a link, in other cases you may be automatically redirected from the Site. Your use of these features may result in the collection or sharing of information about you, depending on the feature. Please be aware that we are not responsible for the content or privacy practices of other websites or services, including those to which we link. We do not endorse or make any representations about third-party websites or services. The personal information you choose to provide to or that is collected by these third parties is not covered by our Privacy Notice. We strongly encourage you to read such third parties’ privacy notices.

International Transfers 

We are located in the United States, and the personal information that we collect is stored on servers located in the United States. This means that your personal information will be collected, processed and stored in the United States, which may have data protection laws that are different from (and sometimes less protective than) the laws of your country or region. 

By sending us personal information, you agree and consent to the processing of your personal information in the United States, which may not offer an equivalent level of protection to that required in other countries or regions (particularly the European Economic Area), and to the processing of that information by us on servers located in the United States, as described in this Privacy Notice.

Contacting Us

Should you have any questions about this Privacy Notice, please contact us by sending an email to [email protected]. Please provide your name, mailing address, telephone number and email address so we can service you more quickly. You can also write to us at:

DigitalNEST
Attn: Privacy
1961 Main Street, #221
Watsonville, CA 95076-3027

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