We are hiring!
Part-time: 80% FTE
Compensation Range: $38,600.00-$42,000.00 annually @ 80% time ($48,250.00 – $52,500.00 FTE) salary-exempt
Occupied Range: N/A
Reports to: Enterprise Director
Ideal Start Date: October 1, 2018
This position will be open until filled; we anticipated holding the first round of interviews starting around 9/5/2018
Please send a resume written to specifically communicate your qualifications specific to THIS position (NOT a generic, chronological work history, PLEASE!). Also please send a cover letter; in your cover letter please discuss your style and approach to program management as well as your understanding of the career development needs of the vulnerable, predominantly Latino youth, ages 14-24, in the Alisal neighborhood of East Salinas. Please send both documents to [email protected].
Overall Description Of The Position
The Site Manager is responsible for the day-to-day management of a satellite Digital NEST youth career development center. The Site Manager oversees the operation of the center, ensuring that operational systems are running smoothly, paying particular attention to a) the emotional and physical safety and security of NEST youth Members, b) positive outcomes for Members and c) collecting observational and quantitative data that speaks to the impact of the NEST on youth and the community. The Site Manager has site-level responsibility for building a positive culture, a healthy site community geared towards learning and an experience that is produces personal and career growth in Members. Towards these ends, a Site Manager works closely with the Assistant Program Director – Curriculum, Instruction and Learning Communities as well as with the Operations Manager. More importantly, to achieve these ends, a Site Manager formally supervises the program work of all staff at the satellite center for which s/he is responsible. The Site Manager develops and manages a Member recruitment program for the site, seeking support from other NEST program staff and the Youth Outreach & Engagement Specialist to ensure a design that will produce positive results. The Site Manager also develops, implements and sustains a community partnerships initiative aimed at creating partnership programs that will benefit NEST youth and increasing community awareness of, understanding of and support for Digital NEST’s work.
The Site Manager interfaces at the agency level by working with her/his direct supervisor – the Enterprise Director – to develop and implement an annual program plan for the center s/he manages. In the same vein, the Site Manager works with the Enterprise Director to develop an annual operating budget and then performs the day-to-day management of that budget in compliance with Digital NEST management and accounting practices.
Same as any member of the NEST staff, a Site Manager must: be an evangelist for the NEST and for the positive impact of career development on vulnerable youth and their families, be culturally sensitive and committed to creating equitable opportunity and respect for individuals and groups that are vulnerable and/or under-represented in the dominant culture/current economy, represent the NEST in a professional, constructive and compelling manner, both externally and internally at meetings, provide the general support to NEST fundraising efforts , follow organizational policies and procedures, encourage youth to participate in NEST programs, serve as a positive role model for youth around social enterprise, career development and becoming tech-savvy, live by and enforce the community code of behavior and proactively provide co-workers with praise and with constructive criticism aimed at performance improvement.
Site Management of a NEST Youth Career Development Satellite Center
- Leads and site-manages the center; leads center staff in meeting targets for key performance indicators, especially in recruitment, retention, participation and participant outcomes.
- Understands and can operate all operational and programmatic systems; trains center staff on these systems as needed; leads continuous improvement on systems, operations, and programs.
- Leads center planning for career training programming, other educational programming (eg soft skills, career development, academic), social and recreational programming at the center; manages Salinas Center participation in the NEST’s tri-annual education season planning led by the NEST’s Assistant Program Director – Cohort (APD-Cohort), ensuring that all planning steps are completely accurate and that planning task deadlines are met.
- Supervises the implementation of all programming, ensuring that educational best practices are followed, monitoring Member outcomes and leading a continuous improvement process; maintains documentation of program planning, curriculum, and delivery.
- Ensure that the Salinas Center #NESTworking youth co-working community is positive, healthy, safe, social justice- and career development-positive; work with the NEST’s Assistant Program Director – Curriculum, Instruction & Learning Communities (APD-CLIC) to develop and implement best practices in community-building, perform continuous improvement and troubleshoot issues.
- Implements or co-implements community, social and recreational programs; may implement career training and career development programming.
- Leads the recruitment of Member-volunteers for the TeC-E Contributing Member Group; Runs TeC-E or supervises the Salinas Community Curator in running Te-E.
- Works with Salinas Center career training staff to identify Member candidates for bizzNEST Member Consulting; ensures that bizzNEST staff is kept informed on a regular basis of the progress of Salinas Center members towards qualification as Consultant Members.
- Performs volunteer recruitment, management and coordination for the center; identifies needs for volunteers, recruits volunteers to fill those needs, screen potential volunteers and trains and support volunteers providing service to the center; works closely with the Digital NEST-Watsonville Community Program Assistant to ensure complete, timely and consistent practices and documentation across centers.
- Collects data on center operations; reports data to Digital NEST staff and directors; uses data to assess center performance in terms of key indicators and to guide strategies for performance improvement.
- Prepares written reports on center operations and performance as needed.
Co-develops an annual center operating budget with the Enterprise Director; manages the budget for each fiscal year.
Supervision of Salinas Center Staff
- Acts as a formal supervisor for all center staff, monitoring their performance and reporting performance issues in a timely manner to NEST upper management. Conducts formal, written employee performance reviews on a semi-annual basis.
- Train staff on an ongoing basis; assesses training outcomes and documents both advances in and needs around staff development.
Manages Recruitment for the Salinas Center
- Leads the work of recruiting youth Members, maintaining career development of vulnerable local youth and improving the health and advancing the economic development of local communities as the priorities for targeting recruitment efforts.
- Collaborates with the NEST Youth Outreach & Engagement Specialist (YEOS) and the APD-Cohort to design and develop a recruitment plan for the Salinas Center; develops and leverages knowledge of Salinas to identify priority groups, locations, organizations and partners as foci for recruitment efforts.
- Collaborates with the NEST Youth Outreach & Engagement Specialist to develop a toolkit of collateral, media, and SWAG to use for recruitment activities.
- Schedules recruitment activities;conducts recruitment activities or coordinates implementation by the YEOS, Salinas Community Curator and other staff.
- Documents the results of recruitment work; uses data to inform the continuous improvement of strategies, plans, and implementation.
Partnership Development and Community Relations
- Acts as point-of-contact between Digital NEST and staff from the center’s host agency, the Salinas Public Library.
- Acts as the public face of the NEST Salinas Center programs.
- Integrates into the Salinas Center’s host communities by regularly attending meetings community events, especially events of significance to center youth Members and/or their families.
- Handles communications with local organizations seeking to refer youth or to collaborate on programs; regularly reports content of communications to the Enterprise Director or other appropriate NEST staff.
- Participates in planning collaborations between the Salinas Center and partner organizations approved by NEST upper management.
- Coordinates work with partners on collaborative initiatives involving the Salinas Center; regularly reports outcomes and proactively and quickly communicates any problems that arise within partnerships to appropriate NEST staff.
- Routinely assesses the center’s “partnership landscape;” proactively identifies potential new, positive partnerships to the Enterprise Director and other NEST staffers as appropriate.
- Documents contacts, guest tours, and meetings and regularly reports new individual, corporate, foundation, or government donor prospects to Development Director
- Be an evangelist for: a) the NEST ethos, b) the positive aspects of communities in Salinas, c) the principles of culturally sensitive positive youth development, d) equity in education and opportunity and the standard of treatment/respect for individuals and groups that are vulnerable and/or under-represented in the dominant culture/current economy and e) communicating positive messages about career development to youth.
- Represent the NEST in a professional, constructive and compelling manner to major stakeholders, both externally and internally at meetings, on social media, at public events and in media products or written publications.
- Provide the general support to NEST fundraising efforts expected of all staff: showcase members and member work, speak articulately about programming and be a model representative and evangelist for Digital NEST in the community.
- Follow organizational policies and procedures (eg keeps calendars and other documentation up-to-date, attends mandatory meetings); proactively and promptly communicates problems with policies and procedures to supervisor
- Encourage Digital NEST Members to participate in NEST programs and a CFA career development pathway.
- Serve as a positive role model for Members especially in relation to holding others in positive regard, mutual respect social enterprise, career aspirations and becoming tech-savvy; live by and enforce the community code of behavior.
- Proactively provide co-workers with praise for work done well and with constructive criticism aimed at performance improvement
- Occasionally participate in NEST evening and weekend programs; facilitate youth involvement in these programs and events.
- Transport her/himself to NEST facilities and to outreach locations; occasionally transport NEST youth to programs/events.
- Performs other duties and tasks assigned by supervisor.
Out-of-School Youth Program Management
- Demonstrated characteristic of “coolness under fire;” calm, grounded demeanor; demonstrated ability to manage crises.
- Demonstrated leadership characteristics; ability to adapt leadership style to different contexts.
- At least 2 years of full-time cumulative experience as the manager of an out-of-school youth program, or equivalent experience.
- At least 3 years of full-time cumulative experience doing direct youth work with youth ages 14-24, or equivalent experience.
- At least 2 years of full-time cumulative experience managing a complex project involving multiple dimensions and priorities, or equivalent experience.
- At least 2 years of full-time cumulative experience directly and formally supervising one or more professional staff.
- At least 2 years’ experience recruiting youth participants for an out-of-school youth program.
- At least 1 year of experience developing inter-organizational partnerships.
- Expertise and experience with designing, developing, implementing and performing quality control on recreational, social and educational activity curricula.
- Ability to train staff up to competency in the knowledge and skills of any program staff position within her/his area; applied, working knowledge and demonstrated skills in training and coaching professionals, para-professionals and youth and adult learners.
- Demonstrated, high-level competency with group facilitation.
- Demonstrated, high-level competency with one-on-one and small group mentoring and informal personal and academic counseling.
- Demonstrated, high-level competency with conflict resolution techniques.
- Demonstrated basic competency with report-writing and written documentation of program assessments, including email competency.
- Applied, working knowledge of and experience developing and managing program budgets.
- Demonstrated, intermediate-level competency with public speaking.
- Conversational or fluent in spoken and written Spanish.
- High level of work focus and productivity and a growth mindset.
- Ability to communicate in a highly effective and proactive manner in professional- and youth-adult collaborations.
- Proven ability to work both independently and with a team.
- Demonstrated flexibility and adaptability.
- Excellent time management skills; able to meet short- and/or-changing work deadlines.
- Ability to organize and prioritize tasks for self and staff across multiple responsibilities.
- Demonstrated independence and resourcefulness and problem-solving skills.
- Demonstrated ability to connect positively with youth; a positive, energetic and authentic presence.
- Sensitive to Latinx culture, especially Chicanx/Mexican culture; awareness and sensitivity to youth subculture(s).
- Sensitive to issues of culture/ethnicity/race [sic], gender, sexual identity, class/SES and immigration status.
- Ability to be an ally to people of color, women and lesbian, gay, bisexual, transgendered, queer, questioning and intersex individuals and their allies (LGBTQIA).
- Passes a fingerprint background check.
- Available for some evening and weekend work.
- Valid driver’s license and a reliable, insured automobile.
- Available for some travel.